Monday, October 17, 2016

Deadline for Matthew-Related Replacement Food, Nutrition Benefits Is Tomorrow; Call Center, County DSS Offices Can Help

RALEIGH
Oct 17, 2016

Food and Nutrition Services beneficiaries in eastern North Carolina who lost food because of Hurricane Matthew are asked to contact the Electronic Benefits Transfer Call Center to request replacement benefits.

The Call Center number is 1-866-719-0141.

Callers are asked to be patient since call volumes may be high.

Food and Nutrition Services recipients have until tomorrow, Tuesday, Oct. 18, to request replacement of their benefits if they experienced food losses that can be attributed to Hurricane Matthew.

The household must contact the Call Center or the county Department of Social Services to report the loss and qualify for the replacement benefits no later than close of business tomorrow.

Individuals, including homeowners, renters, and business owners, in the designated counties who suffered loss or damages due to Hurricane Matthew may register for assistance online at www.DisasterAssistance.gov, by downloading the FEMA mobile app, or by calling  1-800-621-FEMA (3362). For those who use 711 or Video Relay Service (VRS), the number is also 1-800-621-3362.  For people using TTY, the number is 1-800-462-7585.

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Dial 211 to speak with a trained call specialist about Hurricane Matthew assistance in your area; the service is free, confidential and available in any language. Call 511 for the latest road conditions or check the ReadyNC mobile app, which also has real-time shelter and evacuation information. For updates on Hurricane Matthew impacts and relief efforts, go to ReadyNC.org or follow N.C. Emergency Management on Twitter and Facebook. People or organizations that want to help ensure North Carolina recovers can visit NCdisasterrelief.org or text NCRecovers to 30306.